Privacy Policy

Golden Eagle Hardscapes LLC ("Golden Eagle Hardscapes," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Golden Eagle Hardscapes collects, uses, protects, and discloses information when you visit our website, contact us, request information or services, submit a form, schedule an appointment, or communicate with us through SMS/text messaging.

By using our website or voluntarily providing your information to Golden Eagle Hardscapes, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Golden Eagle Hardscapes, we may collect information such as:

• • First and last name

• • Email address

• • Mobile or telephone number

• • Mailing or project address

• • Information about your landscaping, hardscaping, construction, or related service needs

• • Appointment and scheduling information

• • Project-related information

• • Information you provide through contact forms, quote requests, consultation requests, or other forms on our website

• • Communications and correspondence you have with Golden Eagle Hardscapes

• • SMS/text messaging consent and opt-in information

• • Information automatically collected when you use our website, such as IP address, browser type, device information, pages visited, and general website usage information

We only collect information that is reasonably necessary for our business operations, customer service, communications, scheduling, project management, marketing where permitted, and related services.

2. How We Use Your Information

Golden Eagle Hardscapes may use the information we collect to:

• • Respond to inquiries and requests

• • Provide estimates, consultations, and requested services

• • Schedule and manage appointments

• • Communicate with customers and prospective customers

• • Provide project updates and service-related notifications

• • Send appointment confirmations and reminders

• • Respond to customer service requests

• • Communicate about projects, estimates, consultations, and related services

• • Send SMS/text messages when you have provided the appropriate consent

• • Send marketing or promotional communications when you have provided the appropriate consent

• • Improve our website, services, and customer experience

• • Maintain business records

• • Prevent fraud, misuse, or unauthorized activity

• • Comply with applicable laws and legal obligations

3. SMS and Text Messaging Privacy

If you voluntarily provide your mobile phone number and separately opt in to receive SMS/text messages from Golden Eagle Hardscapes, we may use your mobile number to send messages related to the messaging program for which you provided consent.

SMS messages may include:

• • Appointment confirmations and reminders

• • Responses to inquiries

• • Project-related updates

• • Scheduling information

• • Estimates and consultation follow-ups

• • Customer service communications

• • Service-related notifications

• • Promotional or marketing messages when you have specifically consented to receive them

Message frequency varies depending on your interactions with Golden Eagle Hardscapes and the messaging program for which you have opted in.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to an SMS message.

For assistance with SMS communications, reply HELP.

SMS consent is voluntary and is not a condition of purchasing goods or services from Golden Eagle Hardscapes.

4. SMS Consent and Mobile Information

Your consent to receive SMS messages is specific to Golden Eagle Hardscapes and the messaging program for which you opted in.

SMS consent is not automatically transferred to another company, affiliate, or third-party marketer.

Golden Eagle Hardscapes does not sell, rent, or share your mobile phone number, SMS opt-in information, or messaging consent data with third parties or affiliates for their own marketing or promotional purposes.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your SMS consent and mobile information will not be provided to third parties for their own independent marketing or promotional purposes.

This restriction does not prevent Golden Eagle Hardscapes from using service providers that process information on our behalf when those providers are supporting our business operations, communications, scheduling, technology, customer service, or SMS delivery. Such providers may process information only as necessary to provide services to Golden Eagle Hardscapes and are not receiving your SMS consent for their own marketing purposes.

5. Sharing of Personal Information

Golden Eagle Hardscapes may use trusted service providers and technology providers to help operate our business.

These providers may assist with services such as:

• • Website hosting

• • Customer relationship management

• • Appointment scheduling

• • Email communications

• • SMS/text message delivery

• • Customer service

• • Payment processing

• • Data storage

• • Website analytics

• • Business operations

We may provide these service providers with information reasonably necessary for them to perform services on our behalf.

However, mobile phone numbers, SMS opt-in information, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when reasonably necessary to comply with applicable law, legal processes, court orders, governmental requests, protect our rights, prevent fraud or abuse, or protect the safety of our customers, employees, or others.

6. Information Security

Golden Eagle Hardscapes takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help us understand website traffic, improve website functionality, measure performance, and improve the user experience.

These technologies may collect information such as:

• • IP address

• • Browser type

• • Device type

• • Pages visited

• • Referring website

• • General website activity

• • Date and time of visits

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Third-Party Services and Links

Our website may contain links to websites, services, or platforms operated by third parties.

Golden Eagle Hardscapes is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services before providing them with personal information.

9. Data Retention

Golden Eagle Hardscapes may retain personal information for as long as reasonably necessary to:

• • Provide services

• • Maintain customer and business records

• • Complete transactions

• • Manage projects

• • Maintain communication records

• • Comply with legal or regulatory obligations

• • Resolve disputes

• • Enforce agreements

• • Protect our business and customers

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Choices

You may contact Golden Eagle Hardscapes to request information about the personal information we maintain about you or to request correction of inaccurate information, subject to applicable law.

You may also unsubscribe from marketing emails by using the unsubscribe instructions included in those emails.

For SMS messages, you may opt out at any time by replying STOP.

For SMS assistance, reply HELP.

Opting out of marketing communications does not necessarily prevent us from sending necessary service-related communications, such as communications regarding an appointment, active project, transaction, or service you have requested.

11. Children's Privacy

Our website and services are not directed toward children under the age required by applicable privacy laws.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

Golden Eagle Hardscapes may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, our SMS messaging program, or how we handle your personal information, please contact Golden Eagle Hardscapes LLC.

Golden Eagle Hardscapes LLC
Portland, Oregon
Website: https://goldeneaglehardscapes.com/

You may also contact us through the contact information available on our website.

14. SMS Terms and Conditions

Our SMS messaging program is also governed by our Terms & Conditions.

Please review our Terms & Conditions for additional information about our SMS program, including message frequency, message and data rates, HELP and STOP instructions, and other messaging terms.

Terms & Conditions